Bank Feeds not Updated Again!!
Once again bank feeds have not updated. What are we actually paying for at this point. I can't send out Statements of Accounts as I can see we have received payments in our bank but can't allocate them as our accounting software is continually not working! This has got to be the 4th of 5th time in the last 4 weeks at least. You are charging a fortune for your subscription but are impacting the productivity of our business when staff cannot get their work done in a timely manner. Staff are wasting time have to continually check the bank feed, check MYOB status (which is rarely updated to say there is a problem) and searching forums to see if others are having the same issue. Best have it sorted out ASAP as EOY is not far away and we will be looking at other options.