Forum Discussion

Sheridand

Contributing Cover User

7 months ago

Bank feed not updating

Hi,

My ANZ bank feed has not updated in the last three days. Is there a known issue or can someone please help me fix this?

Thank you

Doreen_P
7 months ago
Hi Sheridand,

Thanks for your post.

As per checking, there are no reported bank feed delays for ANZ. With that, I would recommend checking with the bank to see if there is any delay, and they can also provide you with more information.

Feel free to post again anytime if you require further assistance.

If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

Best regards,

Doreen

Doreen_P
MYOB Moderator
7 months ago
Hi Sheridand,

Thanks for your post.

As per checking, there are no reported bank feed delays for ANZ. With that, I would recommend checking with the bank to see if there is any delay, and they can also provide you with more information.

Feel free to post again anytime if you require further assistance.

If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

Best regards,

Doreen
Elmari
7 months ago
Hi there,
My bank feed didn't update this morning, so I can't process customer payment received. What can I do to fix this?
- Shella_A
  MYOB Staff
  7 months ago
  Hi Elmari,
  
  Thanks for reaching out. Generally, the availability of bank feeds within a company file doesn't have a specific timeframe. Sometimes there might be delays due to data processing or delays from the financial institutions. As for today's feeds, the data is still being processed and should be available soon, if it isn't already.
  
  However, if your feeds aren't available by the afternoon, feel free to post again, providing what specific bank you have, so that I can check the status for you.
  
  Otherwise, if my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.
  
  Kind regards,
  Shella
MEZY
Cover User
4 months ago
Hi MYOB community,
My WESTPAC bank feed has not updated overnight. I have logged out and in again also refreshed but nothing updates for all our entities. Is there a known issue or can someone please help me fix this?