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Heidi1212's avatar
Heidi1212
12 days ago
Solved

Bank Feeds not updated

Bank feeds haven't updated with yesterdays transactions, from either NAB or Westpac so don't believe its because of the banks, is this a known issue at the moment and if so when is it likely to be rectified? is anyone else experiencing this? If its not, how can I get it to update, clicking "Get Bank Transactions" doesn't work, thanks

  • Mike_MYOB's avatar
    Mike_MYOB
    12 days ago

    Good morning Heidi1212 , there was a slight delay to processing this morning but was resolved around 20minuntes ago. Feeds will be processed to customer files asap. Thanks, Mike

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  • Mike_MYOB's avatar
    Mike_MYOB
    Community Manager
    12 days ago

    Good morning Heidi1212 , there was a slight delay to processing this morning but was resolved around 20minuntes ago. Feeds will be processed to customer files asap. Thanks, Mike

  • CTSLW's avatar
    CTSLW
    Experienced Cover User
    7 days ago

    MYOB bank feeds are delayed again this week.  It seems to be a recurring thing now.  Our latest update is 5:36 am Saturday. Bank is ANZ.  

    • Mike_MYOB's avatar
      Mike_MYOB
      Community Manager
      7 days ago

      Hi CTSLW , there are no delays today that we are aware of
      Frequency for ANZ is Tues to Sat (therefore not having received updates since Saturday morning would have been correct until this morning.

      If you haven't received your feeds today, you will need to submit a support ticket. You can do this by logging into myaccount.myob.com and clicking on 'contact support'

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