Forum Discussion

monicarcsa's avatar
monicarcsa
Experienced User
1 month ago
Solved

Westpac bank feeds not updating

Is anyone else having issues with Westpac bank feeds not updating, I am stuck on 30 March, the 31 March transactions arent flowing through 

  • Genreve_S's avatar
    Genreve_S
    1 month ago

    Thanks for the update user13,​ 

     

    I also went ahead and checked internally if there are any bank feed delays specific to Westpac, and couldn't find any. If you are still having the delay until now,​ monicarcsa, it would be best to reach out to our support team so they can get a deeper look. You can create a ticket on My Account, or connect with our live chat team through MOCA, our virtual assistant. 

     

    Regards,
    Genreve

3 Replies

  • user13's avatar
    user13
    Member
    1 month ago

    Yes same with me, transactions from 31/03 aren't coming through.

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    1 month ago

    Thanks for the update user13,​ 

     

    I also went ahead and checked internally if there are any bank feed delays specific to Westpac, and couldn't find any. If you are still having the delay until now,​ monicarcsa, it would be best to reach out to our support team so they can get a deeper look. You can create a ticket on My Account, or connect with our live chat team through MOCA, our virtual assistant. 

     

    Regards,
    Genreve

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