Forum Discussion

AmandaMYOB's avatar
AmandaMYOB
MYOB Moderator
3 months ago
Solved

Delay 22/10 - Westpac Accounts & IMB Bank

Hey everyone, 

Please note that we have not received data yet for customers with Westpac Accounts and IMB Bank feeds.
This will likely cause some delay to processing the transactions through to files.

We will be working with the institution to get this data as soon as possible. 


Cheers, Amanda. 

3 Replies

  • naingaung8's avatar
    naingaung8
    Experienced User
    3 months ago

    Westpac is not still working yet. Pls. advise when it works. thanks

     

  • JonS's avatar
    JonS
    Contributing User
    3 months ago

    Thanks Amanda. I've spent 2 hours on a chat with Myob support, who had no idea about this issue. They tried to blame it on the amount of bank transactions in the file and the 'fix' was just to delete the bank transactions! Obviously this is not possible. Can you make support aware of this issue?

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    3 months ago

    Hey everyone, thanks for your patience. This has been resolved now. 

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