Forum Discussion

AmandaMYOB's avatar
AmandaMYOB
MYOB Moderator
6 months ago
Solved

Delay 22/10 - Westpac Accounts & IMB Bank

Hey everyone,  Please note that we have not received data yet for customers with Westpac Accounts and IMB Bank feeds. This will likely cause some delay to processing the transactions through to f...
  • AmandaMYOB's avatar
    AmandaMYOB
    6 months ago

    Hey everyone, thanks for your patience. This has been resolved now. 

JonS's avatar
JonS
Contributing User
6 months ago

Thanks Amanda. I've spent 2 hours on a chat with Myob support, who had no idea about this issue. They tried to blame it on the amount of bank transactions in the file and the 'fix' was just to delete the bank transactions! Obviously this is not possible. Can you make support aware of this issue?

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.