Forum Discussion

KristyNH's avatar
KristyNH
Contributing Cover User
2 hours ago

Westpac CC - Bank feeds not working

Hi MYOB

 

Westpac CC bank feeds have not been working since 23/7/2026.

 

I spoke to someone at MYOB last week saying there is a current delay with Westpac.

 

I have imported all of my transactions manually - but any update if this is still the issue and when it will be rectified? 

 

EOM is here and I need to reconcile my cc obviously bank feeds is alot alot easier than manually having to do this ...

 

Thanks 

1 Reply

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    5 minutes ago

    Hi KristyNH,

     

    Thanks for letting us know. I can see how concerning it is when your Westpac credit card transactions suddenly stop coming through. Please check Missing bank feed transactions for steps to refresh the feed and check its status. If the transactions are still missing, please reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account.

     

    Regards,

    Sai