Forum Discussion
12 Replies
- RachHB3 months agoContributing User
Yes our office has the same error as well for all files
- KathyGibbons3 months agoExperienced User
I am having the same issue - CBA here. On two different companies.
- AmandaMYOB3 months agoMYOB Moderator
Hey everyone!
This issue has been resolved now.
Thanks for your patience, we really appreciate it.
- JC_ace3 months agoMember
Except now the bank feed transactions for the 13th have all been duplicated. What is the best way to remove the duplicates?
- Danielle33 months agoMember
Right click on the duplicate transaction in the bank feed and select 'Hide Transaction'
- Densol3 months agoMember
If your ANZ bank feed shows active but errors when fetching transactions, it is likely a sync issue rather than a file problem.
Sign out of AccountRight, reopen it, and refresh the feed. If the error continues, unlink and relink the ANZ feed to reset the connection. Should it still fail, contact MYOB support and report that the feed is active but transactions are not downloading so they can perform a backend reset.
- Danielle33 months agoMember
I am having the same issue. Two different online company files. Two completely different banks. I have tried clearing cache aswell as full restarting AccountRight. Bank status all looks fine. No luck. Not sure if due to the upgrade to 2026.1.1.7.
- TomGold3 months agoContributing User
I am having the same issue as well. Only started happening since updating the file.
- JC_ace3 months agoMember
I am also having the same problem and error - across all files I am working on with AccountRight desk top version and yes, only started happening since the update. Also not isolated to ANZ as I'm trying with CBA and Bendigo and no luck either.
- AmandaMYOB3 months agoMYOB Moderator
Hey everyone.
Our team is aware and are investigating an issue where some customers see an “Update Bankfeed error” after clicking Get Transactions. We've posted it on the Status Hub, you can click to subscribe on the top right to stay notified.
Sorry for the inconvenience this may cause, and thanks for bearing with us while we work on it.
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