Forum Discussion

Rhair's avatar
Rhair
Member
4 days ago
Solved

my ANZ Bank feed is not working

my ANZ Bank Feed has the correct status but gets an error when I try and get my transactions?
  • AmandaMYOB's avatar
    AmandaMYOB
    3 days ago

    Hey everyone!

    This issue has been resolved now.

    Thanks for your patience, we really appreciate it.

Densol's avatar
Densol
Member
3 days ago

If your ANZ bank feed shows active but errors when fetching transactions, it is likely a sync issue rather than a file problem.

 

Sign out of AccountRight, reopen it, and refresh the feed. If the error continues, unlink and relink the ANZ feed to reset the connection. Should it still fail, contact MYOB support and report that the feed is active but transactions are not downloading so they can perform a backend reset.

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