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BRIJO_concrete's avatar
BRIJO_concrete
Experienced Cover User
20 days ago
Solved

4/5 & 5/5 CBA bank feeds not working

Accountright decided to change to auto-approve & auto-allocate itself.  Since turning that OFF, I've had no bank feeds from CBA.  !!help!!

  • BRIJO_concrete's avatar
    BRIJO_concrete
    18 days ago

    When looking into the issue on the online portal, many of the accounts needed to have additional information added - bizarre!  The information seems to have been processed overnight & bank feeds are working again.  Interestingly, my monthly payment to MYOB was processed to an old (expired) card as well.  Gremlins in the MYOB system?

     

7 Replies

  • Robapple's avatar
    Robapple
    Contributing Cover User
    20 days ago

    I can see on the Xero website that they've had some issues with the CBA feed for 4 May so perhaps its a Commonwealth driven issue.  Its a shame that MYOB have not posted any information.  Mind you I haven't had a response to a support request on MyAccount for a different issue from Anzac day, so maybe MYOB support is just understaffed or something.

  • Robapple's avatar
    Robapple
    Contributing Cover User
    20 days ago

    You're not alone - no bank feed for me yet today (5 May).  Can't see any issues listed on the various status pages either!

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    19 days ago

    Hi all,

     

    There was a reported bank feed delay for CBA, and it’s been noted on the Community Forum Bank Feed Update post. That’s the best place to keep an eye on for status and updates, so definitely check that thread for the latest info on the CBA feed timing.

     

    Cheers,

    Doreen

  • BRIJO_concrete's avatar
    BRIJO_concrete
    Experienced Cover User
    18 days ago

    When looking into the issue on the online portal, many of the accounts needed to have additional information added - bizarre!  The information seems to have been processed overnight & bank feeds are working again.  Interestingly, my monthly payment to MYOB was processed to an old (expired) card as well.  Gremlins in the MYOB system?

     

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