Forum Discussion
Hi MYOB - Following up on my original question.
Bank feeds are still not working for the westpac CC - it is going on 3 weeks now - is there another update on when this will be fixed?
- Nadiajansz12 days agoContributing Cover User
I was on hold for 3 hours to myob and no fix
- Princess_R12 days agoMYOB Moderator
Hi KristyNH,
Thanks for following up. We haven’t seen any current delays with Westpac bank feeds. If there are any wider issues, we’ll usually post updates on our Bank feed updates board or the Status Hub. That said, three weeks is longer than expected, so this will need a closer look. The best next step is to create a case through My Account or call our team directly. They’ll be able to confirm your bank feed details and investigate what’s happening on the backend.
Cheers,
Princess
- Nadiajansz12 days agoContributing Cover User
STARTING TO REALLY ANNOY ME. i WAS ON PHONE TO YOU GUYS FOR OVER 3 HOURS. YOU GUYS COULDNT FIX IT. YOU HAPPILY TAKE THE MONEY EACH MONTH FOR A PROGRAM THAT DOESNT WORK. WHENEVER I PUT A REQUEST IN YOU GUYS ALSO CLOSE THEM OFF. SO NOW GIVE MY SELF AND OTHERS WITH SAME PROBLEM A RESPONSE. I WANT IT FIXED!
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