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KerrinSim's avatar
KerrinSim
Experienced Cover User
6 years ago
Solved

Bank Feeds

Hi, I just received an email from my bank that my bank feed was approved. I accessed it via "manage bank accounts" to try to get it linked up but it said it was still pending. I pressed the button o...
  • Steven_M's avatar
    6 years ago

    Hi KerrinSim 

     

    When you do receive notification that your feed is ready to go you do need to go into your Bank Feeds>>Manage Bank Accounts>>Check Update/Status. This will get the most up to date status of your feeds.


    In your case, you have selected to delete that feed. In theory, as its the same day and those feeds are not technically cancelled, you could look at closing the software, reopening the company file and doing that Check Update/Status. This, in theory, should re-pull that bank feed back into that window so you can receive transactions on it.


    Do let us know how you get on and if you require further assistance.

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