My bank feed started on 15/05/23 but I already had transactions (debits & credits) on the account from the 27/04/23.
My matching bank transaction s don't balance but my bank rec does.
My closing bank statement balance is less than what I have showing in my bank account as obviously these transactions are now showing.
Can you please advise how I can fix this?
Hi Glassgod,
Thanks for reaching out and welcome to Community Forum.
Generally, if bank transactions do not match and bank rec is already balanced, There is a high likelihood that the transactions are already recorded in the system but aren't matched to the bank feed. For me to provide further assistance with this, please send me a private message containing the screenshots of the transactions we are pertaining to both in the bank rec window and the bank transactions window.
We are looking forward to your reply. If you have any other concerns or questions feel free to include them in your next reply.
Cheers,
Genreve
Hi Glassgod,
Let me know if you still need help with your bank feed and bank reconciliation windows. The private message is available in case you still need help. Also, let me know if you found what you are looking for.
If you have any other concerns or questions feel free to include them in your next response.
Cheers,
Genreve
