Forum Discussion

nicolehealey1's avatar
nicolehealey1
Contributing User
1 year ago

Bank files not uploading to CBA

Hi all. Wondering if anyone knows anything about a bank file not generating correctly in myob - whenever I try to input a file it comes up with an error: Trace account provided is not nominated for ...
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Princess_R's avatar
Princess_R
MYOB Moderator
1 year ago

Hi nicolehealey1,

 

Welcome to the Community Forum!

 

The error messages you're seeing suggest there's an issue with your bank account setup. Since the error appears when uploading the file to CBA, you'll need to contact your bank to verify that the bank account details entered in MYOB are correct and match the details provided by your bank. Make sure all accounts involved are properly set up and enabled for the service. Alternatively, you can recreate the ABA file and ensure it hasn't been modified before uploading.

 

Cheers, 

Princess

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