Bank Reconcilation

Hi RachelSC, 

Thanks for posting your concern in the forum. 

Learning a new program can definitely have its challenges, but you're doing great. Regarding your question, reconciliation can be influenced by three key factors: your previous reconciliation (which doesn't seem applicable here), transactions you've marked as checked in the reconcile accounts window, and the opening balance. To address your issue, I'd suggest double-checking your chart of accounts to ensure the opening balance is set correctly. This should help resolve your concern.

Additionally, I recommend taking a look at the article 'Fixing out of Balance Bank Reconciliations'. It's packed with useful info about reconciliations that might come in handy for you in the future.

If you need any more help, don't hesitate to reach out. We're here to support you every step of the way!

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Thanks,
Genreve