Bankfeeds defaulting to closed bank account
Hi all, We changed bank account several months ago. All of the old bank accounts have been marked inactive. The old bankfeeds are also disconnected. Yet, when I first open bankfeeds, it still def...
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I also have the same issue, very frustrating!
Hi AliParke9999,
Thanks for your post, and welcome to the MYOB Community Forum.
Making an account inactive should remove it from your selection options, but it seems like that might not be happening in your case.
Could you double-check if the account you're seeing in your bank feeds is marked as inactive in your Account List window? If it's still showing up as your default bank account, you might need to delete it by going to Edit > Delete Account. Just keep in mind, if there are transactions recorded against it or if it's linked, deletion might not be an option.
Feel free to post again anytime if you require further assistance.
If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.
Best regards,
Doreen
Hi Doreen
Thank you for your message. You are now the third moderator (after Princess and Earl) to suggest the same text book solution to me. I've provided multiple screen shots in the past showing without a doubt that the bank account in question was marked inactive. It could not be deleted because it had transactions in the past.
I was told the issue had been "escalated" but never got a reply in the 7+ months I've been waiting.
I have since closed our Myob file and started a new one. I no longer need a solution.
Kind regards,
Dana
