Forum Discussion
15 Replies
- RoyalAquatics2 days agoCover User
I just hit "Get Bank Transactions" in Bank Feeds and I now have old duplications from 15Jan2026.
- Mike_MYOB2 days agoCommunity Manager
Hi all, the team have confirmed that rather than being from the 2nd February, duplications could be from the last time you pressed the 'Get transactions button' - this is why different customers are impacted by different time periods.
While we work on a fix:
- Please do not allocate Bankfeeds dated within this period.
- If you have already allocated the duplicate Bankfeeds for this period, please unallocate those transactions.
We are sorry for any inconvenience this may cause, and thanks for bearing with us while we work on it.
Meanwhile, you can track the status of this incident from our Status hub at https://status.myob.com/
- SimoneAlbiston1 day agoContributing Cover User
I have duplications going all the way back to start of October with one client. Extremely frustrating as I am need to lodge their October to December BAS soon. Any idea when the patch will happen?
- SimoneAlbiston1 day agoContributing Cover User
Yep. My bank feeds back to October have also been doubled up. Very very frustrating
Hi SimoneAlbiston​ , I don't have an update on when this will be fixed sorry.
I have messaged our incident management team to make sure updates are posted to the status page going forward though. Thanks for your patience while we work to get this resolved asap
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