Forum Discussion

Kelbel6's avatar
Kelbel6
Contributing User
2 years ago

Banking Spend Money Pop up disappears

Long time lurker, first time user :), When I add an attachment to the spend money transaction, after hitting ok the pop up turns off and I have to repeat the process of clicking on a the spend money...
Earl_HD's avatar
Earl_HD
MYOB Moderator
2 years ago

Hi Kelbel6, 

Thank you so much for your post and welcome to the Community Forum! I am sorry to hear that. I really appreciate your patience and understanding about this issue and I do apologize for the delayed response. 

What I would suggest is to update your software to the latest version. And if the issue persists, please try Clearing the AccountRight Cache.

Please do let me know how you go on this.
Regards,
Earl

  • Kelbel6's avatar
    Kelbel6
    Contributing User
    2 years ago

    Hey Earl_HD,

    Software ran an update last week, so am assuming it is up to date.

    Deleted the cache but still having the same issue.

     

    Mick

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      2 years ago

      Hi Kelbel6 

      Thanks for confirming. I've already forwarded this to the relevant team for further investigation. I'll let you know once I have an update. I really appreciate your patience and understanding about this issue.

      Feel free to post again incase you have further more queries and one of us will be happy to help.
      Regards,
      Earl

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