Forum Discussion

Headford's avatar
Headford
Contributing User
3 years ago

BSB is a required field. Please enter a value. (internal error ID: 10010):

I am trying to set up a new bank feed and I get this error popping up.   This is a new zealand bank account and why do I need a BSB?  and where are you supposed to put it?   Oops! BSB is a requir...
Komal_S's avatar
Komal_S
MYOB Staff
3 years ago

Hi Headford 

 

Please enter the first 6 digits of your NZ bank account as the BSB. Let us know if you have further questions on this. 

Headford's avatar
Headford
Contributing User
3 years ago

Okay - the Bank is Heartland Bank NZ -  so putting in just the 6 digits did not work.

However Heartland Bank works through Westpac and I changed it to Westpac - was able to put in the full bank account details.   So it shows in the Authority as Westpac Bank when it should be Heartland Bank - is this going to be a problem?

  • Komal_S's avatar
    Komal_S
    MYOB Staff
    3 years ago

    Hi Headford 

     

    If the Heartland Bank is not coming up in the drop down, send me your product serial number by Private Message and I'll raise a request to add it.

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