Forum Discussion
Genreve_S
22 days agoMYOB Moderator
Hi SDuddy,
It can indeed be challenging to resolve user access issues for customized use. When a user has multiple roles assigned, it can cause confusion within the system. A potential solution is to ensure that the user has only one role assigned and then customize that role specifically for their needs. If this does not resolve the issue, it would be best to create a support ticket through My Account to receive assistance from support.
In the meantime, feel free to create a new thread if you need any other help.
Thanks,
Genreve