Forum Discussion
Hi Tracey_H , MYOB will not allow me to select multiple transactions for the eftpos deposit when I use the "Find" button, is there another way I can do this?
Hi Flowtek15
My apologies, as you posted on the MYOB Business board I provided information for that product. Checking the account linked to your Forum log in you're using AccountRight.
In AccountRight you will need to allocate payments to the Undeposited funds account and process Prepare Bank Deposit transactions. The following Help Articles have information on this process:
Matching a bank feed to multiple transactions
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
- Flowtek153 years agoContributing User
Hi Tracey_H , apologies for entering this in the wrong section.
However this method will not work as the Bank Feed transaction covers multiple customers, rather than trying to deal with multiple customer payments as the linked page suggests.
At the end of every day, the Eftpos payments appear as one lump amount in my bank feed. Although the relative invoices have already been marked as paid, I still need to clear the transaction from my bank feed, otherwise the feed will be full of these eftpos payments.
If there is not a way to split the lump sum and assign it to multiple customers/invoices, is there a way to delete them from my Bank Feed? As technically they are not necessary.
- Tracey_H3 years agoFormer Staff
Hi Flowtek15
When you record the Receive payments transactions tick the Undeposited Funds option:
In Prepare Bank Deposit tick all the Payment transactions included in the EFTPOS lump sum deposit. The Total Deposit Amount should be the same as the EFTPOS deposit amount:
If you look in the Bank Register you will see the Prepare Bank Deposit transaction for the lump sum amount:
Match the Prepare Bank Deposit transaction to the bank feed transaction in the Bank feeds window.
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
- Flowtek153 years agoContributing User
Hi Tracey_H , Correct me if I'm wrong but won't this be adding a deposit? And therefore doubling the income of a sale?
Also when I select "Receive Payments", there is no check box for undeposited funds. I could setup a transaction rule so that all payments with the EFTPOS description are allocated to the undeposited funds account. However these funds have techncially already been deposited (when the customer paid via the eftpos machine), I just need to match the transactions or alternatively ignore/delete the deposit on the bank statement. Whichever clears it from the bank feed without creating issues.
As you can see below, I cannot select a customer for the transaction, as it covers multiple customers and multiple invoices. There is also no check box. And therefore I cannot receive the payment.
When there is only one Eftpos transaction for the day, MYOB is able to match the deposit on it's own to the correct, already paid, invoice. I'm just struggling to do this when the deposit covers more than one customer.
Sorry if I'm not explaining myself clearly.
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