Forum Discussion

Shirley53's avatar
Shirley53
Contributing User
2 years ago

Deleting a payment as opposed to the reversal method

HI I have a payment that went into undeposited funds and then into the bank. I want to delete the payment so I can put it back into undeposiited funds and marry it up with others to reconcile with a ...
bawa1's avatar
bawa1
Member
1 year ago

I didn't see the delete payment option. I have changed the option in user perference. which you have showed in screenshot. it doesn't work. Can anyone please give some assistance.

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    1 year ago

    Hi bawa1,

     

    Thank you for the post. To further assist you, please provide a screenshot of the payment you are unable to delete. Make sure to remove any sensitive information before sending the screenshot.

     

    Regards,

    Sai

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