Forum Discussion

Shirley53's avatar
Shirley53
Contributing User
1 year ago

Deleting a payment as opposed to the reversal method

HI I have a payment that went into undeposited funds and then into the bank. I want to delete the payment so I can put it back into undeposiited funds and marry it up with others to reconcile with a ...
bawa1's avatar
bawa1
Member
1 year ago

I didn't see the delete payment option. I have changed the option in user perference. which you have showed in screenshot. it doesn't work. Can anyone please give some assistance.

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
1 year ago

Hi bawa1,

 

Thank you for the post. To further assist you, please provide a screenshot of the payment you are unable to delete. Make sure to remove any sensitive information before sending the screenshot.

 

Regards,

Sai

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.