2 years ago
Electronic clearing not reconciling
I have done a payroll run using electronic clearing. I then needed to pay directly from my bank account instead of using the electronic payment. So I entered 'spend money' transactions from the chq account to reconcile against the pays. How can I clear the 'Prepare Electronic Clearing' screen and balance the clearing account? If I record the electronic payment (but don't save or send to the bank), then the clearing account is unbalanced.
Hi Anna82,
Welcome to the Community Forum!
Looks like the extension hasn't been updated yet, so you'll need to get in touch with the IMS Payroll support team. I'll send you a private message with the details on how to contact IMS support.
Cheers,
Princess