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Matiu's avatar
Matiu
User
10 months ago
Solved

Electronic payment - double up

Hi,    Yesterday an electronic payment was processed for several vendors, and paid from our bank account.    In the Electronic Payments account, I now have all the correspondind debits (memo - el...
  • Genreve_S's avatar
    Genreve_S
    10 months ago

    Hi Matiu, 


    Thanks for posting your concern in the forum. 

     

    We appreciate you explaining your concern in detail. I'm sorry to hear about your difficulties in allocating bank feeds for an electronic payment that is already recorded. In my understanding, all the payments corresponding to the bulk payment in the bank feed are processed as electronic payments (if not you will need to redo these transactions).

    After recording the individual transactions as electronic payments. you will need to process these transactions in the Prepare Electronic Payment window to move the values from the electronic clearing account to the right bank account (bank feed), you will need to process this with the right date, account, and included transactions. 

     

    If all is done correctly, the bank feed will automatically recognize this transaction as a possible match to the bank feed. 

     

    I recommend reading through the article Making electronic payments directly. This would provide you with more information regarding electronic payments.

     

    Let us know if you require any further assistance. We're happy to help. 

     

    Cheers, 
    Genreve

     

Genreve_S's avatar
Genreve_S
MYOB Moderator
10 months ago

Hi Matiu, 


Thanks for posting your concern in the forum. 

 

We appreciate you explaining your concern in detail. I'm sorry to hear about your difficulties in allocating bank feeds for an electronic payment that is already recorded. In my understanding, all the payments corresponding to the bulk payment in the bank feed are processed as electronic payments (if not you will need to redo these transactions).

After recording the individual transactions as electronic payments. you will need to process these transactions in the Prepare Electronic Payment window to move the values from the electronic clearing account to the right bank account (bank feed), you will need to process this with the right date, account, and included transactions. 

 

If all is done correctly, the bank feed will automatically recognize this transaction as a possible match to the bank feed. 

 

I recommend reading through the article Making electronic payments directly. This would provide you with more information regarding electronic payments.

 

Let us know if you require any further assistance. We're happy to help. 

 

Cheers, 
Genreve