Forum Discussion

MPNH's avatar
MPNH
Experienced User
8 months ago

Inactive account showing on bank feeds with an out of balance amount

Hi,   We have an inactive bank account that the bank feeds page defaults to. This bank account is inactive and cannot be selected from the drop down list. It also shows an out of balance amount. ...
MPNH's avatar
MPNH
Experienced User
8 months ago

Thanks for the reply Shella_A​. The account has been fully reconciled with a zero balance. I tried undoing the last reconciliation and doing it again in case it was a glitch. The account was closed on the 8th of May & reconciled as at that date but the last bank statement date was the 1st of May. I don't know how to update the bank statement date as the account is closed. I will log a support case as I don't think it's something I can fix.  

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