Hi Xylon1,
That “incorrect” calculated statement balance is actually a known quirk with the Reconcile accounts screen, and it’s usually fixed by doing a quick future-dated reconciliation and then undoing it.
You can follow the steps in this post: https://community.myob.com/discussions/bus-banking/bank-reconciliation/862122/replies/862610
Once you’ve done that, you should be able to reconcile again without any issues. If it’s still playing up after that, it’s best to reach out to our support team via My Account (log a ticket) or have a chat with us through MOCA, our virtual assistant.
Regards,
Genreve
