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Trolin's avatar
Trolin
User
4 months ago
Solved

Bank reconciliation

Hi, I had previously bank reconciliationed 1/7/22 - 30/6/23 however I had to make changes to some items and ended up going back through and deleting every bank rec for this period.   Now the last b...
  • Princess_R's avatar
    4 months ago

    Hi Trolin,

     

    Thank you for your post, and welcome to the Community Forum!

     

    There are a couple of reasons why transactions might not appear in the reconcile accounts window. I would recommend first checking to see if these transactions are going to the right account. Navigate to Find transactions to open the transactions in question and then click to see if the transactions have gone to the right account. If all is correct, I would recommend doing a future-dated reconciliation. Open Banking >> Reconcile Accounts >> Choose Account.

    • Input Bank Statement Date: 31/12/9998
    • Copy the calculated statement balance to the closing statement balance form box.
    • Click Reconcile.
    • Undo reconciliation.

    Following these steps would show any missing transactions inside the reconcile accounts window. 

     

    Feel free to create a new post again if you need help in the future.

     

    Cheers,

    Princess