Forum Discussion

10 months ago

Bank reconciliation

Hi, I had previously bank reconciliationed 1/7/22 - 30/6/23 however I had to make changes to some items and ended up going back through and deleting every bank rec for this period. Now the last b...

Princess_R
10 months ago
Hi Trolin,

Thank you for your post, and welcome to the Community Forum!

There are a couple of reasons why transactions might not appear in the reconcile accounts window. I would recommend first checking to see if these transactions are going to the right account. Navigate to Find transactions to open the transactions in question and then click to see if the transactions have gone to the right account. If all is correct, I would recommend doing a future-dated reconciliation. Open Banking >> Reconcile Accounts >> Choose Account.

Input Bank Statement Date: 31/12/9998

Copy the calculated statement balance to the closing statement balance form box.

Click Reconcile.

Undo reconciliation.

Following these steps would show any missing transactions inside the reconcile accounts window.

Feel free to create a new post again if you need help in the future.

Cheers,

Princess

Princess_R

MYOB Moderator

10 months ago

Hi Trolin,

Thank you for your post, and welcome to the Community Forum!

There are a couple of reasons why transactions might not appear in the reconcile accounts window. I would recommend first checking to see if these transactions are going to the right account. Navigate to Find transactions to open the transactions in question and then click to see if the transactions have gone to the right account. If all is correct, I would recommend doing a future-dated reconciliation. Open Banking >> Reconcile Accounts >> Choose Account.

Input Bank Statement Date: 31/12/9998
Copy the calculated statement balance to the closing statement balance form box.
Click Reconcile.
Undo reconciliation.

Following these steps would show any missing transactions inside the reconcile accounts window.

Feel free to create a new post again if you need help in the future.

Cheers,

Princess

trpgroup
Experienced Cover User
5 months ago
Hello, My reconcilation was out of balance so I went to undo previous recs. Now when I go back and reconcile what balance weeks ago, the Last Reconciled balance is different and I am out by $785.95. But I dont have any transactions for this amount. I went back to when I last reconciled and ticked everything off and still the calculating closing balance is wrong. Help please. Thank you
trpgroup
Experienced Cover User
5 months ago
My reconciliation is out of balance $785.95 but no transactions for this and I have ticked all transactions off but still out of balance. I then go and undo previous reconciliations and they now are out of balance too by this amount but they previously reconciled. please help. Thank you. I have done the steps to future date the rec and then undo but still showing out of balance this amount. MYOB Essentials.
- Genreve_S
  MYOB Moderator
  5 months ago
  Hi trpgroup ,
  
  I'm sorry to hear you're experience with your reconciliation issue. If the problem persists even after following the steps you've given in this thread, I suggest seeking assistance from our virtual assistant MOCA at myob.com/help. MOCA is designed to provide immediate help. If MOCA is unable to assist, you will be guided to our live chat for further help.
  
  In the meantime, if you require assistance with any other issues, please feel free to create a new thread.
  
  Thanks,
  Genreve