Manual deposit entries not recording.
When I manually enter deposit transactions, the transaction is not being recorded in any account most times. MYOB working fine up to mid December 2025 and not used MYOB until now. I suddenly have thi...
Forum Discussion
I'm having the exact same issues since the 16th of January and no resolution.
What did MYOB suggest would fix it ?
initial response from myob was to check all options like locked period, date range, clear cache...i am still waiting for proper patch to fix!!
Done all that, too. No luck.
I had this-entries appeared in 'Find Transactions' but not in 'Reconcile' screen. Whilst the browser had this issue, I was able to go onto the desktop version and transactions were there-I could then reconcile in that screen. This then updated the browser version. Was able to reconcile the account via desktop and info transferred to browser. Next month had the same issue, and the same solution worked. Wish MYOB would make one system have ALL the functionality of the other!
Had the same issue: 2 transactions 5/1/26 & 6/1/26 appeared in 'Find Transactions' but don't appear in reconciliation screen. MYOB suggested I reconcile to 1/1/9999, then immediately unreconcile to 're-set' the system. This may work for you-both transactions did appear for me, but as soon as I put in 31/1/26 as reconc. date, they disappeared, and despite repeating the above steps, do not appear, but still appear in 'Find Transactions'. Might work for some of you. I have created a 'ticket' for MYOB to investigate. Good to know I'm not the only one!
