Forum Discussion

JM60's avatar
JM60
Member
1 month ago

Manual deposit entries not recording.

When I manually enter deposit transactions, the transaction is not being recorded in any account most times. MYOB working fine up to mid December 2025 and not used MYOB until now. I suddenly have thi...
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juliemcmahon's avatar
juliemcmahon
Experienced User
1 month ago

i did get through to MYOB 1300 555 123...team viewer consult with confirm company file, off line...file changed from standard to plus. backup file done and then restored. all fixed...(i had tried typing this several hours ago but cannot see my post)

Sam6003's avatar
Sam6003
Experienced User
1 month ago

Thanks so much for the update. 

Is this something we can do ourselves or does it require MYOB to do it ?

Thanks again for sharing this information.

  • juliemcmahon's avatar
    juliemcmahon
    Experienced User
    1 month ago

    it didn't take long on the phone...very helpful and if you tell them you have an old version of MYOB there should be notes on the fix

  • juliemcmahon's avatar
    juliemcmahon
    Experienced User
    1 month ago

    it didn't take long on the phone...very helpful and if you tell them you have an old version of MYOB there should be notes on the fix

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