Forum Discussion
12 Replies
- AmandaMYOB2 days agoMYOB Moderator
Hey everyone.
We are aware of customers reporting an issue with duplicate bank feed transactions. We will be working on a fix for this from our end, you wont need to take any actions yourself. Thanks for raising it and sorry for any frustration caused. We've posted it on the status hub in the meantime, make sure to subscribe to stay notified.
- TomGold2 days agoContributing User
Same boat again, all my transactions from 12/2 till today are all duplicated. I have hidden the duplications and double checked the business's account just to make doubly sure we werent double paid and what not.
Def's wasnt just ANZ, BankSA got hit too.
- Danielle32 days agoMember
Right click on the duplicate transaction in the bank feed and select 'Hide Transaction'
- JC_ace3 days agoMember
Except now the bank feed transactions for the 13th have all been duplicated. What is the best way to remove the duplicates?
- AmandaMYOB3 days agoMYOB Moderator
Hey everyone!
This issue has been resolved now.
Thanks for your patience, we really appreciate it.
- AmandaMYOB3 days agoMYOB Moderator
Hey everyone.
Our team is aware and are investigating an issue where some customers see an “Update Bankfeed error” after clicking Get Transactions. We've posted it on the Status Hub, you can click to subscribe on the top right to stay notified.
Sorry for the inconvenience this may cause, and thanks for bearing with us while we work on it.
- KathyGibbons3 days agoExperienced User
I am having the same issue - CBA here. On two different companies.
- JC_ace3 days agoMember
I am also having the same problem and error - across all files I am working on with AccountRight desk top version and yes, only started happening since the update. Also not isolated to ANZ as I'm trying with CBA and Bendigo and no luck either.
- TomGold3 days agoContributing User
I am having the same issue as well. Only started happening since updating the file.
- RachHB3 days agoContributing User
Yes our office has the same error as well for all files
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