Forum Discussion

Min7281's avatar
Min7281
Experienced Cover User
10 months ago

My credit card bank feeds is not showing payment made only the spending.

The Company credit card is set to pay automatically from the business account.  However, the payment is not showing in the CC bank feed. How do I fix this?  Or could someone explain the steps of deal...
  • Min7281's avatar
    Min7281
    10 months ago

    Posting this in case it can help anyone in future:

    I have sorted this issue with NAB.  It appears that you need the "Billing Account" feeding into MYOB - not just the actual credit card.   This will possibly be common sense to people who have more than one credit card used by their Company - however, as we only have the one card being used, I was not even aware that there was such a thing as a "Billing Account".

Min7281's avatar
Min7281
Experienced Cover User
10 months ago

Posting this in case it can help anyone in future:

I have sorted this issue with NAB.  It appears that you need the "Billing Account" feeding into MYOB - not just the actual credit card.   This will possibly be common sense to people who have more than one credit card used by their Company - however, as we only have the one card being used, I was not even aware that there was such a thing as a "Billing Account".

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    10 months ago

    Hi Min7281,

    Thanks for your post and for sharing the solution you've found for this issue. Please don't hesitate to reach out if you have any more questions or concerns in the future, and we'll be more than happy to help.

    Regards,
    Earl