Hi all
I am a bookkeeper that works nights. MYOB Accountright bank feeds used to come through at 6am. Now on a Tuesday, this happens around 1pm and on the other days it's usually between 8am-10am. My employee is sitting around for 4 hours waiting, this is time poor for my business.
Why can't they come through at 6am??
Is this a MYOB issue as xero anz bank feeds come through around 4am
Same thing is happening with the Commonwealth Bank as well.
Hi AV2,
Totally get that if the bank feeds came in a few hours earlier, it’d save you a heap of time.
Just to explain what’s going on behind the scenes:
ANZ (and the other banks) control when the data is sent. They bundle up your transactions in an overnight file and send it to MYOB once they’ve finished their own processing. That send time isn’t fixed, and Tuesdays are often a bit later and heavier because they include the weekend plus Monday’s transactions.
Once ANZ’s file arrives with us, our bank feeds service retrieves it from a queue, processes the entire batch, and then pushes it into AccountRight. On light days, which can appear nice and early, but on busy days (especially Tuesdays), there’s more to process, so the feeds can land later in the morning or early afternoon instead of around 6 am.
Regards,
Genreve
