Forum Discussion

lorraine_2024's avatar
lorraine_2024
2 days ago

No updates on bank feed

Hi MYOB community,

 

For some reason, I’ve noticed that my bank feeds are not updated in MYOB. Is anyone else experiencing this issue, or does anyone know what might be causing the delay?

 

Would really appreciate any tips or advice

 

  • Isaiah_C's avatar
    Isaiah_C
    2 days ago

    Hi lorraine_2024,

     

    As of today, the only bank experiencing a bank feed delay is Bartercard Australia. If your bank is not listed here and you're facing issues, you need to reach out to our live chat agents through our virtual assistant MOCA or submit a case via MyAccount, who will be able to assist you directly.

     

    Regards,

    Sai

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    2 days ago

    Hi lorraine_2024,

     

    As of today, the only bank experiencing a bank feed delay is Bartercard Australia. If your bank is not listed here and you're facing issues, you need to reach out to our live chat agents through our virtual assistant MOCA or submit a case via MyAccount, who will be able to assist you directly.

     

    Regards,

    Sai

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