Forum Discussion

KylieRB's avatar
KylieRB
User
5 years ago
Solved

Old Unused Bank Feeds

Hello, We registered for Bank Feeds back in 2017 but clearly haven't been using it.    I am now wanting to enforce this process but how do I clear the old records?    The transactions have alrea...
Bank feeds
bulk hide
  • Steven_M's avatar
    Steven_M
    5 years ago

    Hi KylieRB 

     

    Bank feeds will be pushed through to a company file when the bank approves the application request. If you don't receive those transactions straight away they do sit waiting for the user to receive those transactions into the company file. So in your case, as the bank has approved your application back in 2017 and you haven't received those transactions into the company file, as such they are waiting for you to receive them, in doing so all of them have come through.

     

    Once bank feed transactions have been received into a company file you can hide them on an individual basis by right-clicking on the bank feed transaction and selecting Hide transaction. This will hide the transaction from view. Note: there is no bulk hide option, these do need to be done individually.

Steven_M's avatar
Steven_M
Former Staff

Hi KylieRB 

 

Bank feeds will be pushed through to a company file when the bank approves the application request. If you don't receive those transactions straight away they do sit waiting for the user to receive those transactions into the company file. So in your case, as the bank has approved your application back in 2017 and you haven't received those transactions into the company file, as such they are waiting for you to receive them, in doing so all of them have come through.

 

Once bank feed transactions have been received into a company file you can hide them on an individual basis by right-clicking on the bank feed transaction and selecting Hide transaction. This will hide the transaction from view. Note: there is no bulk hide option, these do need to be done individually.

irenesen's avatar
irenesen
User
4 years ago

HI 

 

I have old bank feed from 2019 that I want to hide but it would mean manually right clicking on hundreds of entries - is there a way to do this bulk clearing?

Is it  better to cancel the bank feed then re apply for it again ?

 

Irene

  • Komal_S's avatar
    Komal_S
    MYOB Moderator
    4 years ago

    Hi irenesen 

     

    We can organise for those old bankfeeds to be deleted. In order to do so, please send us your serial number, last 4 digits of the bank account number, dates for which feeds need to be removed, by a Private Message.