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ryadre's avatar
ryadre
Trusted User
11 months ago

Online Payments not getting allocated (NZ)

Hi, I have started using the online payments feature. I have selected to pass on the surcharge.   I have selected 1-1000 Cheque Account to record payments, and 6-1800 Myob Merchant Fees for merchan...
  • ryadre's avatar
    ryadre
    11 months ago

    After an update to MYOB Accountright today, the online payment system and allocation is working as it should be, so there must have been an issue with it that they resolved. Thanks.

Doreen_P's avatar
Doreen_P
MYOB Moderator

Hi, ryadre

 

Thanks for your post.

 

Please confirm the amount of the invoice sent to your customer. This will help us provide more information on how to correct the situation. We are looking forward to your response.

 

Best regards,

Doreen

ryadre's avatar
ryadre
Trusted User
11 months ago

Hi Doreen

 

my customer was invoiced $217.93 and I have recieved $218.56

 

Thanks

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