Forum Discussion

ryadre's avatar
ryadre
Trusted User
10 months ago

Online Payments not getting allocated (NZ)

Hi, I have started using the online payments feature. I have selected to pass on the surcharge.   I have selected 1-1000 Cheque Account to record payments, and 6-1800 Myob Merchant Fees for merchan...
  • ryadre's avatar
    ryadre
    10 months ago

    After an update to MYOB Accountright today, the online payment system and allocation is working as it should be, so there must have been an issue with it that they resolved. Thanks.

Doreen_P's avatar
Doreen_P
MYOB Moderator
10 months ago

Hi, ryadre

 

You can match the $217.93 from a bank transaction, and then the remaining $218.56 will be for manual allocation. Also, you can create an adjustment for the remaining amount. For more information regarding this, kindly check out the Help Articles: Matching bank transactions and Allocating bank transactions.

 

Please let us know how it goes.

 

Best regards,

Doreen

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