Hi mayfield
Thank you for your post. You can process those payments to clear them off the list, then do a journal entry to fix the balance.
To clear the transactions in the Prepare Electronic Payments window:
After doing this you should speak to their accountant about doing a journal entry to offset this transaction as it may affect their bank reconciliation.
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Hi,
this answer still doesn't help - I can select all of the pays, which then does the transaction, but then they don't disappear from here like the deposits do? why is it different?
Please help.
Hi mayfield
My apologies I missed that the pay transactions are appearing in Prepare bank deposits window. Only funds received should be posted to the Undeposited funds account and appear in Prepare bank deposits.
Can you confirm the following:
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Hi,
1. Holding Account
2. Holding Account
Hi mayfield
Thanks for confirming. The accounts being the same would be why you are seeing the pay runs in the Bank Deposit window.
The transactions that show in the prepare bank deposit will show any transactions coded to that Holding Account that has been linked.
For a more detailed explanation on how linked accounts work, please refer to our Support Article on the topic: What are linked accounts?
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