Prepare Bank Deposit Memo
- 6 years ago
Hi KDBA and robyno8888
As a former AccountRight user/bookkeeper I have seen this issue and it was caused by changing a transaction from the Prepare Bank Deposit window. For example - one transaction was entered twice, you click on the blue zoom arrow for one and delete it. Or if a transaction was entered as $100 and it should be $110, you click on the blue zoom arrow, the Receive Money window opens, you correct the amount and Record. Both scenarios take you straight back to the Prepare Bank Deposit window, you change the memo and Record. The memo appears as Bank Deposit in the Reconcile Accounts window.
The workaround that I found was to close the Prepare Bank Deposit window, open the Receive Money/Receive Payments window then delete or change transactions as necessary. Then reopen Prepare Bank Deposit and record the deposit. The memo will be correct in the Reconcile Accounts window.
I understand it's not an ideal workaround but I found it better than deleting deposit transactions and re-recording. I have passed on your feedback to a Product Specialist.
I'd be interested to know if this workaround works for you.