Forum Discussion

SR123's avatar
SR123
Member
3 years ago

Prepare electronic payments window showing bills already paid

Hi ,   My prepare electronic payments window is showing a list of bills that have already been paid electronically on a previous date. The previous EP batch is all reconciled etc. Why are these bil...
SamaraM's avatar
SamaraM
Former Staff
3 years ago

Hi SW (SR123)

 

Thank you for your post. If an electronic payment was already created and you are seeing the same bill in the Prepare Electronic Payments window, then it sounds like it may have been accidentally recorded twice. 

 

To remove the incorrect transaction - open the payment then go to; Edit > Delete Payment.

 

For more detailed steps on this topic, please refer to our Help Article: Reversing a transaction.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.

 

Related content