Preparing Electronic Payments issues

Question

Hello, I am trying prepare an ABA file to download to the bank to pay end of month accounts and this comes up:

"You may proceed with a future date, however your bank may not accept a file if the date in the file is different from the date you upload it.
The payment details for one or more of the suppliers you have selected are missing. Please update these details."

I am doing it exactly the same way as before. All the bank details for all the suppliers are the same as previous months and entered correctly.

Does anyone else have this problem?

Any advice gratefully accepted. Thank you.

fez · Answer

Thank you. That was the problem, all sorted now.It would be nice if it didn't show missing details for each supplier when clicked on, but highlighted which one was the issue.

cloverq · Answer

Hi&nbsp;Fez&nbsp;
&nbsp;
The first part is a warning message about the ABA file's date being in the future, which the software can do, but just need to be mindful that your bank may require the ABA file date needs to be the same as the file upload date.
&nbsp;
The 2nd part does indicate that one or more of the selected contact person have incomplete payment details, it's possible that the details were edited or new contact added since the last ABA file generation. From the error message I gather that you are using the new MYOB Business, I'd suggest selecting 1 contact or deselecting 1 contact at a time, then hit the 'Download bank file' button, if you get the error again then it means the selected contact(s) need the payment details checked, if it's giving the confirmation warning window then it means the selected contacts are fine. Keep doing so until you can locate all the contacts causing the error.

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