Forum Discussion

simonepremier's avatar
simonepremier
10 months ago

Reconciliation Out of Balance

I have a situation where the Reconcile Account screen is showing a Out of Balance suddenly as of yesterday. When looking at previous Reconciliation Reports all balance but there appears to be transac...
Princess_R's avatar
Princess_R
MYOB Moderator
10 months ago

Hi simonepremier,

 

Welcome to the Community forum!

 

Thank you for your post and your patience in waiting for a response. 

 

The good news is that you're not alone, another customer had this same question, and there is an accepted solution in their post. Please refer to this link for more information: https://community.myob.com/t5/MYOB-Business-Banking/Bank-Reconciliations-out-of-balance-since-quot-upgrade-quot/td-p/796780.

 

If you still require more information, there is a Help article as well: Fixing out of balance reconciliation, which has detailed information to assist with the process. On our website, you'll also find our virtual assistant, MOCA, where you can ask questions.

 

Please feel free to reach out if you need further assistance.

 

If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

 

Cheers,

Princess

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