Reconciling Issue
Hello Myob, In January, I created a bank file which was sent to management for payment via internet banking, unfortunately, this bank file was uploaded and paid twice in the bank. Both Elect...
Forum Discussion
Hello Earl,
Thank you for the reply and apologies for the late response.
I did replicate the bank file and it created debit notes as mentioned, what i failed to mention in my original email is that the refunds from the double payments were refunded in January and I applied them using the receive money transaction when they came in.
Now i have debit notes that I cannot apply as the double payments were applied already. Do I delete the deposit transactions (Receive Money) and re-apply them using the receive refund in the Purchase Register?
Thanks
Hi Valy,
Absolutely! If you've already used the 'Receive Money' transaction to apply refunds from the double payments, you might find yourself with debit notes that can't be applied because the double payments have been taken care of. Here's a simpler way to deal with this: You should remove the deposit transactions (receive money) and apply them again using the 'Receive Refund' in the Purchase Register. But it might be a good idea to get in touch with your accountant while doing this. They can give you advice that's more suited to your situation and help you make sure everything is done right.
Feel free to post anytime you require additional assistance.
Otherwise, if my response has answered your inquiry, please click "Accept as Solution" to help other users find this.
Kind regards,
Shella
