Forum Discussion
Hi 2Vision,
Thank you for confirming. Could you please let me know when was the last time you were able to access the record button? It appears there might be a user access issue as well. To further investigate and assist you, I've sent you a private message to collect more details about this matter.
Looking forward to hearing from you soon!
Regards,
Earl
Good morning Earl,
I only just recently went to use Transfer Money and there was no RECORD button from the start.
My User access is higher than the other employee who has this button showing. I will have our Administrator check that all sections in my User access is showing as READ & WRITE.
I didn't get a PM from you.
cheers,
Dianne.
- Earl_HD2 years agoMYOB Moderator
Hi 2Vision,
Thank you for confirming, and I apologize for the delayed response. I've made a change on the backend. Could you please log out and then log back in to check if it resolves the issue?
Looking forward to hearing from you soon!
Regards,
Earl- 2Vision2 years agoContributing User
Hi Earl,
I have logged off and logged back in, but the issue is still the same :(
cheers,
Dianne
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