Forum Discussion

Limor's avatar
Limor
Contributing User
17 days ago

Returned cheque in bank feed

I did a bank deposit covering one cheque $121 and cash in the Undeposited Funds account.   This was reconciled in the bank feed. Bank has advised the cheque has been "returned" and there is now a wi...
  • Genreve_S's avatar
    Genreve_S
    14 days ago

    Hi Limor,

     

    Creating a new invoice can be an option as the payment and return cancel out each other. However, it's important to note that this might not always be the best practice. You may need to ask an accountant for advice on that. 

     

    Regards,
    Genreve

Limor's avatar
Limor
Contributing User
15 days ago

Thanks for that. I have read through the link and tried but ended up with the Sales Invoice being closed off (as with a bad debt).

I am sure the customer will pay the invoice. I could, I suppose create a new sale but that doesn't seem quite right.

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    14 days ago

    Hi Limor,

     

    Creating a new invoice can be an option as the payment and return cancel out each other. However, it's important to note that this might not always be the best practice. You may need to ask an accountant for advice on that. 

     

    Regards,
    Genreve

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