Forum Discussion

Limor's avatar
Limor
Contributing User
1 year ago
Solved

Returned cheque in bank feed

I did a bank deposit covering one cheque $121 and cash in the Undeposited Funds account.   This was reconciled in the bank feed. Bank has advised the cheque has been "returned" and there is now a wi...
  • Genreve_S's avatar
    Genreve_S
    1 year ago

    Hi Limor,

     

    Creating a new invoice can be an option as the payment and return cancel out each other. However, it's important to note that this might not always be the best practice. You may need to ask an accountant for advice on that. 

     

    Regards,
    Genreve

Limor's avatar
Limor
Contributing User
1 year ago

Thanks for that. I have read through the link and tried but ended up with the Sales Invoice being closed off (as with a bad debt).

I am sure the customer will pay the invoice. I could, I suppose create a new sale but that doesn't seem quite right.

Genreve_S's avatar
Genreve_S
MYOB Moderator
1 year ago

Hi Limor,

 

Creating a new invoice can be an option as the payment and return cancel out each other. However, it's important to note that this might not always be the best practice. You may need to ask an accountant for advice on that. 

 

Regards,
Genreve

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.