Super reversal / Bank rec
We had an employee who provided the incorrect super details which meant his super was sent deposited back to our bank 2 months in a row. He then took almost 2 months to give the correct details so I...
Forum Discussion
Hi Contact1,
This one is quite tricky. You'd need to match each reversal to the corresponding original super payment for the employee. This will clear both the original payment and the reversal from your reconciliation. For further assistance, I would recommend reaching out to our back end so they can also help you with this.
You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.
Regards,
Earl
