Forum Discussion

ABartlova's avatar
ABartlova
Cover User
2 years ago

Transfer bank feeds from expired BusPro to AR Live?

When we switched to AccountRight Live we cancelled Business Pro, but there are two bank feeds associated with BusPro that I can't switch to our AR account.   Can anyone advise?
Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi ABartlova, 

 

Thanks for posting your concern in the forum. 

 

I'm sorry to hear about your difficulties moving your bank feeds from Business Pro to AccountRight. In my understanding, the bank feeds can only be added to the new serial number if the bank feeds are no longer active internally on the old serial number. There is a chance that the bank feeds are still active in your Business Pro serial number internally. 

 

I will send you a private message to help you check on this. 

 

In the meantime, feel free to post again in the forum if you require any other assistance. 

 

Thanks,
Genreve

 

 

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