Hi Everyone,
Thank you for bringing the bank feeds issue to our attention. The issue has now been resolved and you should be able to access your bank feeds.
Let us know if you still have any issues with this.
The same here.
I've just been on NAB so I know it's not NAB or our connection. Seems to be a regular occurance these days. Very frustrating MYOB. When is this glitch going to be fixed so it doesn't keep occuring?
I think it defies logic that it is a software problem. I have called MYOB and tried to get an answer to no avail. But how could it be a software problem if it has been happening so regularly for so long, and getting fixed, and then the problem occurs again, gets fixed, then same problem again, and the pattern just repeats again and again? It must be the banks! Surely MYOB would allocate the resources required to fix this problem once and for all if it was at their end?
Agreed. It is clearly a bug of somesort, whether it be from the bank side or not. Just admit it's a bug, tell us what causes it and I, for one, would be less cranky. Whilever they just sit there and pretend things are fine people will get more frustrated. Better communication on known, reported and in progress issues would benefit us all greatly!
MMM, MYOB Twitter is busy tweeting about the importance of good mental health. My mental health would be much better if I didn't start each day stressing about bank feeds working or not.
To all Respondants in this post,
Do yourselves are favour and seek alternative software. I know a good one thats starts with an X and ends in O. I use it for my other business and have never encountered the BS that I do with MYOB. Shame on you MYOB! WE have all had enough of you pointing the finger at everyone except yourselves. Own up, fix it or you will become extinct! Come to think of it, MYOB software runs like a dinosaur...it was great in the day...they missed the boat when others saw and capitalised on a gap in the market.
What's most frustrating is that their status page still says that things are fine and dandy. I be it won't say there is a problem until tomorrow. So end up wasting time checking to see if it is me/my connection or if it is them (which is stupid, I shoudl just assume 99% of the time it is them....) Can they just try and keep their status page up to date?!
