Hi Hilic (hweanzinga)
Thanks for your post. If the balance isn't matching the bank statement, the first step is to check at what point it started not matching.
To do this you would need to undo the most recent reconciliation, then keep undoing until you get to the reconciliation with no out of balance. Then re-reconcile that one, and reconcile each month going forward again, until you're back to the current date.
This Help Article has more information which may help: Resolving out of balance bank reconciliations
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